Fast, Reliable & Global Shipping You Can Trust

At Cvreoz.uk, we’re committed to delivering your orders quickly, securely, and across the globe. Below are our guidelines for processing, shipping, fees, tracking, and more.

1. Processing Time

All orders are processed within 3–5 business days after payment confirmation.

• Processing occurs Monday to Friday (excluding public holidays).
• Delays may occur during peak seasons—we’ll keep you updated via email.
• Orders placed outside business hours are handled on the next working day.

2. Delivery Timeframes

• Domestic Delivery (if applicable): 5–7 business days.
• International Delivery: 14–21 business days, subject to customs clearance and location.

Delays caused by customs, weather, or couriers may affect delivery time. Use tracking for live updates.

3. Shipping Costs

Shipping is calculated at checkout based on package size, weight, and destination.

• Free shipping available on eligible items and regions.
• Express shipping may be offered at an added cost.
• Shipping fees are non-refundable once dispatched.

4. Tracking Your Order

Once shipped, you’ll receive a tracking number via email. Check status anytime on our Track Your Order page.

5. Customs & Import Taxes

International buyers are responsible for any additional duties or taxes not included in your Cvreoz.uk payment.

• Customs fees, VAT, and local charges must be paid by the recipient.
• Unclaimed or refused shipments due to unpaid fees are refunded minus shipping.
• Cvreoz.uk is not liable for customs processing delays.

6. Lost, Stolen, or Damaged Packages

While Cvreoz.uk isn’t responsible once an order is in transit, we’re happy to help resolve delivery problems.

• Check with neighbors or your local postal service if a package is marked delivered but not received.
• File claims with the courier for lost or stolen items.
• Keep all packaging if your item is damaged and contact us immediately.

7. Address Issues

Make sure your address details are correct. Cvreoz.uk is not responsible for delivery issues caused by incorrect information.

• Contact us right away to change your address before your order is shipped.
• Orders already in transit cannot be redirected.

8. Undeliverable Packages

If a package is returned due to failed delivery, incorrect address, or refusal, we offer the following options:

• Re-shipment: We’ll resend the package after additional shipping costs are paid.
• Refund: Refund will be issued minus original shipping charges.

9. Still Need Help?

For questions or delivery issues, contact us anytime via our Contact Us page. Our support team is ready to assist.